Service Advisor

**Job Requirement**:- At least 1 year(s) of working experience in the related field is required for this position.- Customer service experience is an added advantage- Able to communicate effectively and clearly to customers and the servicing team.- Able to write effectively and clearly to customers and the servicing team.**Responsibility**:- Greeting customers and helping them determine repairs and relevant costs- Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs- Answering customer questions about service outcomes and consulting with technicians when necessary- Informing customers about potential cost savings and warranty protections- Greeting customers and helping them determine repairs and relevant costs- Overseeing and managing the service center's scheduling and workflow- Informing customers of changes in service or when their vehicle is ready to be picked up- Scheduling service appointments for existing customers and prospect customers- Handle calls and inquiries from customers, follow up with customers**Job Types**: Full-time, Permanent, Fresh graduatePay: RM1,600.00 - RM3,400.00 per month**Benefits**:- Additional leave- Dental insurance- Gym membership- Health insurance- Maternity leave- Meal allowance- Meal provided- Opportunities for promotion- Professional developmentSchedule:- Day shiftSupplemental pay types:- 13th month salary- Overtime pay- Performance bonus- Yearly bonus**Experience**:- Customer Service: 1 year (required)- Service Advisor: 1 year (required)