Not just a job, but a careerYokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.About the TeamOur 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.Tasks and responsibilities:The Service Co-ordinator is attached to the Service Department, to carry out general administrative function within the department. Should demonstrate strong sense of ownership in any of tasks, finishing the task within the time required.General job description:- Responsible for Arrange all travel logistics, including flights, accommodations, visas, and transportation for the service team.- Taking minutes for all meetings and send out to relevant personnel.- Attending to incoming service calls and inquiries- Generating a draft invoice for customer review for a completed service job.- Generate service and spare parts quotations.- Raise a credit note request with the finance department if required.- Raise a shipping request for spare parts delivery.- Create a service order for service jobs.- Monitoring and recording service tools and sending for calibration if necessary.- Monitoring and recording service engineers' personal protective equipment.- Coordinate with training providers for internal and external training requirements.- Update service engineer training records and competency requirements.Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.Are you being referred to one of our roles? If so, ask your connection at Yokogawaabout our Employee Referral process!
