Summary: Delivery of change and service availability of the client's ServiceNow platform and Business Continuity Management module for all their markets. Support and coordinate in the following areas:Support TransitionNew services and products onboardingBug fixEnhancementsResponsibilities:Set-up, configuration, and day to day administration of the ServiceNow GRC platform for Business Continuity Management (BCM).Bug fix and proactive performance improvement initiatives for BCM.System reliability and platform healthGood understanding of ServiceNow architectureExperienced in customization for workflows and forms for BCM modules.Experienced with creating Reporting dashboards.Proactive monitoring and ensuring security compliance, user access controls.Building/Reviewing/Maintaining technical design documents, Operation Manuals.Code review and deployment, update sets creation. Change review and deployment.Update/configure business rules and Foundation Data as per business requirements.Collaborate with project teams for customization and configurationOther responsibilities:Delivery of functional objectives.Attainments of objectives and effectiveness of results.Performance Scorecard.Compliance and Audit Ratings. Communication RequirementsRequirements:3 to 5 years of experience on BCM moduleSet-up, configuration, and day to day administration of the ServiceNow GRC platform for Business Continuity Management (BCM).Bug fix and proactive performance improvement initiatives for BCM.System reliability and platform healthGood understanding of ServiceNow architectureExperienced in customization for workflows and forms for BCM modules.Experienced with creating Reporting dashboards.Proactive monitoring and ensuring security compliance, user access controls.Building/Reviewing/Maintaining technical design documents, Operation Manuals.Code review and deployment, update sets creation. Change review and deployment.Update/configure business rules and Foundation Data as per business requirements.Collaborate with project teams for customization and configuration.Nice to have certification – Micro certification on BCM module, CAD(Certified Application Developer)Our culture and benefits: DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXCAs an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;• Extensive resources to support your onboarding and continual development including DXC University• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC• More time to do the things you love with flexible leave options, including purchased leave• Take time to give back with charitable and emergency services volunteer days• Well-being matters to us and our Employee Assistance Program is there to support you and your family
