The Opportunity:Works independently under close supervision, responsible for maintaining accurate records of all inventories. Handle all paperwork and work flows as per procedures. Help drive inventory accuracy performance by assisting in the identification of root causes and recommending corrective actions. Monitor inbound, storage, and outbound inventory to account for it accordingly in the company's records. Account for all defective or damaged products and dispose appropriately including HazMat disposal process and procedures. Calculate and present performance metrics to management periodically.Avantor is looking for a dynamic leadership role that manages a dedicated team for a single customer. The Site Supervisor will manage on-site service associates and assist Site Manager in managing on-site service programs such as stockroom/POU JIT delivery, chemicals management, laundry management, equipment asset management, and other support services requested by customer. Key focus areas are people management, operational execution, and administration. Specific responsibilities include facilitating customer and team meetings, staffing/recruiting, talent assessment, workforce management and safety compliance.What we're looking for:- _ Education:_ College degree strongly preferred- _ Experience: _2-4 years in a customer facing environment - material handling/inventory/customer service; or 5 years+ experiences in Production and Supply Chain management- _ Collaboration Tool: _Microsoft Teams experience preferred- _ Preferred Qualifications:_- Previous experience managing associates, acting as a team lead or project lead is required- Superior organization and time management skills, with the ability to handle multiple prioritiesHow you will thrive and create an impact:Demonstrate passion and focus on leading teams- Ownership of day-to-day team management including engaging direction and providing accountability of team's daily performance through timely and relevant feedback- Training and developing the team by providing growth opportunities for associates within the Avantor VWR framework- Establishes an inspired team culture by creating positive experiences for all associates with the goal of increasing retention and minimizing turnover- Ensures team complies with customer requirements and adheres to Avantor VWR site service guidelinesDeliver enthusiastic customer service- Act as a primary point of contact onsite for all Avantor VWR service activities delivered by your team- Lead regular team meetings and participate and contribute in customer discussions- Evaluate on-going team performance against Scope of work (SOW) and service level agreement (SLA) requirements. Manage customer feedback to implement changes/expansions of service with your teamAchieve operational excellence- Coach and motivate your team to meet/exceed performance goals- Share accountability for site KPI's in the areas of Service, Cost and People- Identify, create and implement value-added solutions to the Avantor VWR team to drive efficiencies and operational improvements- Recognize, suggest, and implement additional service opportunities on site to meet Business Development goalsWhy Avantor?Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.Disclaimer:The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.Why Avantor?Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice
