Store In Charge (Kuala Terengganu, Sri Rampai, Penang)

Primary Responsibilities:
• Lead the store team to drive sales, deliver good customer service, and maintaining good store standard;
• Developing store staff through motivation, counselling and product knowledge education to optimize productivity;
• Actively recruit and maintaining relationship with retail and B2B customers through social media, customer visit and referral;
• Handle customer enquiries, complaints and issues;
• Actively visit competitors and share market insights with HQ;
• Ensure pricing on the product and shelf labels are correct;
• Set up promotion promptly and ensure display is attractive;
• Maintain optimal stock level, no out of stock or overstock;
• Ensuring prompt ordering and receiving of products into the system;
• Ensure daily sales is reported to head office and cash is banked in promptly;
• Responsible for store security and shrinkage;
• Track sales performance and prepare report for management periodically.
Requirements:
• Possesses Certificates/Diploma/Degree in any related field.
• At least 2-3 years of working experience in similar capacity.
• Hardworking and passionate in retail environment industry.
• Self-starter with good entrepreneurship and strong business acumen.
• Proficient in Microsoft applications such as Excel, PowerPoint and Word.
• Those with basic accounting knowledge will be preferred.
• Able to write and speak in Bahasa Malaysia and English.
• Good people management skills, resourceful and able to work independently with less supervision.
Kindly email your resume to William Tan @
click for email
or call 017-3834085 for more enquiries or those job posts/areas not listed on the above.
We regret only shortlisted candidates will be notified further for interview arrangement if any.
Thank you.