About Us Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. Role Overview As a Strategy and Operations Lead, you will play a pivotal role in driving the strategic direction and operational efficiency of the organization. This position requires a combination of strategic thinking, operational expertise, and leadership skills to align business objectives with effective day-to-day processes. Responsibilities Develop, implement, and refine the organization's overall strategic plan in collaboration with executive leadership. Conduct market analysis, competitive assessments, and identify growth opportunities. Streamline and optimize internal processes to enhance operational efficiency and effectiveness. Work with department heads to identify bottlenecks and implement solutions for process improvement. Establish key performance indicators (KPIs) to measure the success of strategic initiatives. Analyze data and provide regular reports to leadership on the performance of the organization against strategic goals. Lead and facilitate organizational change initiatives, ensuring smooth transitions and adoption of new strategies. Allocate resources effectively to support key initiatives and maximize ROI. Identify potential risks to the organization's strategy and operations. Develop and implement risk mitigation plans in collaboration with relevant stakeholders. Requirements Bachelor's degree in Business Administration, Management, or a related field. Advanced degree (MBA) is a plus. Proven experience in strategic planning, operations management, or a similar role. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively and build relationships across different departments. Leadership experience with a focus on inspiring and developing teams. Familiarity with project management methodologies. Benefits Be at the forefront at tackling the hardest problems within the insurance industry Team culture - highly practical and results oriented Fast moving, challenging and unique business problems Strong learning and development plans for your career growth International work environment and flat organization Competitive salary Flexible working hours & arrangement, Casual work attire
