Essential Duties and Responsibilities:Students Affairs:- Responsible for withdrawal of student in the school by preparing Ministry letter, school leaving certificate, and result of student.- Responsible for issuing student documents; confirmation, recommendation, return noticeand other related documents.- Update daily student attendance on the Ministry of Education website (MOE).- Liaise with Phase Leaders in reporting attendance of students who are missing more than 20 days.- Cross-check with student account to report the student who are absent without notification and discard.- Coordinates communication between parents to do document collection.- Answering call and whatapps of parent on asking student affairs enquiry.Assisting students Admission:- Managing admission process (inquiry, tour, follow up).- Implement the school enrolment management plan for parents (material; brochure).- Managing applicants in ERP. Solving Issues on case-to-case basis.- Liaise with Phase Leaders in classroom arrangement.- Receives, checks, records, and archives students' documents.- Creates, manage and update students' ERP profile- Studies and analyzes students' data and reports any variance.- Coordinates communication with parents on administrations.Communication:- Creates and maintains updated and accurate parents/guardians database.- Receives and process parents/guardians requests such as issuing certificates and letters.- Receives and communicates parents/guardians suggestions and complaints and follows up the response.Pay: From RM2,290.00 per month**Benefits**:- Free parking- Health insurance- Maternity leave- Opportunities for promotion- Parental leaveSchedule:- Monday to FridayCOVID-19 considerations:Ensure compliance with legal requirements and safe work procedure related to COVID-19.Ability to commute/relocate:- Putrajaya: Reliably commute or planning to relocate before starting work (required)Application Question(s):- Do you have any customer service experience?- Are you able to start immediately?**Education**:- Diploma/Advanced Diploma (preferred)**Experience**:- Administrative: 2 years (preferred)**Language**:- English (required)Expected Start Date: 11/20/2023