Engineering - Software (Information & Communication Technology)
Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we are the forefront of technology that is changing the world. Serving some of the biggest and most exciting brands across the globe, we're a team working together to transform intralogistics with smart minds and fresh perspectives. With our flexible, robotics and data-driven automated solutions, we are powering the supply chain and taking the industry forward.
Love exploring different cultures and meeting new people? Experiencing new sights and sounds as part of the job? Enjoy jumping on the plane to your next overseas project every few months? This role is for you- the adventurous with a fire to challenge and push your "best" self.
Be a part of our Customer Service teams- choose your preferred experience, whether to cover the East Asia region (support projects based in China, Hong Kong) or South East Asia region (Malaysia, Singapore, Thailand, Indonesia, etc.). Here is your chance to apply AND expand your skillset.
Main Responsibilities: Respond to customer concerns and complaints timely. Provide software support and regular software maintenance to Swisslog customers. Develop enhancements (change order), which include requirement specification, low-level design, development, integration, and training. Perform daily level 2 support work to Swisslog globally, covering various scopes from sales and implementation, up to customer support work pertaining to software functionality, GAP analysis, database tuning, product performance analysis, bug fixing, software back porting, etc. Requirements Bachelor's degree in Computer Science/Information Technology or equivalent with at least 4 years of relevant experience. Preferred: Java programming, a plus point each if you are familiar with: J2EE / JEE / EJB / JSF. Advantageous: Oracle / MS SQL Database and Warehousing / ERP / basic administration skills in servers (AIX / Windows). Sharp eye in analysis and problem-solving. Comfortable with: travel and work overseas for long durations; standby for support service after office hours; tight deadlines. Swisslog provides you with the possibility to grow while working with us to deliver a game changing mission: to shape the future of intralogistics by introducing an era of robotic and data-driven automated solutions that create exceptional customer value. We are proud of our Swiss roots, while the opportunities we offer stretch across the globe. We don't expect perfection, but we do expect Collaboration, Commitment, Clarity, and Competence (our Core Values) from all our colleagues. In return, we offer you the chance to be part of the driving force behind solutions that are shaping the future, while we are develop the leaders that will shape ours.
Company information Registration No.
417423-A
Your application will include the following questions:
How many years' experience do you have as a Java Engineer?
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