Talent Acquisition Support Specialist, Apac

Responsibilities / Tasks Responsible for delivering consistent high-quality process execution and excellence support to both TA's internal & external customer on recruitment queries, while driving process improvements proactivelyDevelops proposes solutions for complex issues to customers, if needed in alignment with team leadLiaison with the branding/ advertisement agency for Employer Branding for coordination matterOthers support deemed needed to smooth the recruitment experience of the customers (Eg: Background check & AON assessment)Able to manage the adhoc queries within 48 hours upon escalated (enablement of WD functionalities to HM, candidate pool management etc.)Proactive maintenance of PSL per country in compliance with Master Data governance (Eg: providing analysis report)Identifies mid complex operational problems and solves them independently, if needed approaches right stakeholdersSolution-oriented mindset and expresses improvement ideas to Expert/ Team lead based on data and examplesEnsures that HR Operations standards and guidelines are followed & compliedEstablishes improvements to ensure quality for their own work, e.g. 4-eye-principleProactively improves the work quality on a daily basis Your Profile / QualificationsMinimum of 2 years of relevant working experience in support function roleProficiency or Expert level in using data analysis tool of Microsoft Excel 365 or Power BI/ Tableu