With our award-winning technology and trusted expertise, Grass Valley enables and empowers creators, broadcasters and media organizations to produce brilliant content that captivates audiences and connects people through the magic of media.
As the industry's R&D powerhouse, we offer the widest and deepest range of best-in-class solutions in the industry. We are the trusted partner to many of the biggest and most creative names in the media and entertainment business as we help our customers to build successful media businesses and navigate the rapidly shifting mediascape. Why Join Grass Valley?
As the world continues to evolve, Grass Valley is also transforming: Creating innovative breakthrough solutions to serve customers' changing needs and realities. We are proud that for over 60 years, our innovations have enabled content creators, broadcasters and media organizations to produce rich, compelling content that brings the viewer even closer to the action; more engaged with the story and more connected to others.
Our people are creative, knowledgeable, passionate and dedicated, working together to deliver high quality solutions and services to customers all over the world. We are looking for our future ambassadors, technologists, thought leaders and innovators to continue this beautiful journey with us. This is your opportunity, join us!
For further information, please visit . The Opportunity
Our Project Managers help customers succeed in designing and deploying Grass Valley and 3 rd party technologies. You'll use your extensive experience and knowledge of Project Management methodologies in high technology environments to ensure the successful design and deployment of 24x7 mission critical solutions.
You are a highly motivated Project Management specialist who will stay abreast of evolving methodologies, technology and market trends in both traditional broadcast and fast paced new media industries. You will partner with Resource Managers, Sales, Solutions Architects, Customer Success Managers and Product Specialists to design and deliver innovative architectures that address customer business problems, and you will be responsible for delivery of the technology and successful on-boarding of customers prior to hand off to the post-sales support teams.
Making customer success a reality is our "every day", our teams deliver for our customers and that is why our customers choose Grass Valley.
The main purpose of the job is: Put our customers first by providing industry leading project management with innovative solutions to overcome challenges faced by our globally based customers Prepare and maintain high level and detailed project implementation plans and documentation, including SoWs, Gant Charts, RAID registers and Bills of Materials Participate in management, scheduling and co-ordination of GV internal resources, and partner with customer/systems integrator and/or 3 rd party vendors as necessary to ensure adherence to the project schedule and general division of responsibilities Handle all aspects of project communications to meet client and GV reporting requirements, including hosting of regular meetings and workshops to establish the project foundation and confirm daily and weekly activities Responsible for Project Change Management encompassing the commercial, financial and logistics aspects; Project Acceptance criteria definition and client validation or acceptance of deliverables; Project Milestone invoicing and tracking Ensure compliance with professional services project planning and delivery processes and KPIs Contribute and participate in strategic and process improvement and efficiency initiatives, inclusive of project post mortems and documentation of lessons learnt Provide project planning, project estimation and consultation support to the Sales and Pre-Sales teams providing input into Bids and Proposals for potential new projects Depending on project location, up to 50% interstate and international travel may be required during various project phases or for self-training purposes Provide prompt and accurate responses to customers Prioritize and manage several open projects concurrently Prepare accurate and timely reports What You Will Need To Be Successful
Technology Systems Knowledge: Degree in Electronic, Telecommunications Engineering, Computer Science or equivalent. Recognized industry qualification or formal Project Management qualifications are essential (PMI, PMP, PMBOK, PRINCE2, LEAN) Minimum 5 years' experience in Project Management roles with a strong focus on Broadcast, Media and Content delivery of major projects involving deployment and implementation of software, hardware and related equipment in a Broadcast, IP and Cloud environment Working Knowledge in : digital broadcast, GV AMPP Platform and SaaS digital and cloud based video and audio systems server-based applications and computer networking Essential Knowledge: Playout, Asset Management, Cloud and SaaS based Systems Deep understanding of Broadcast, Media and Content workflows, equipment and technology drivers Understanding of SDI, IP and Cloud technologies including AWS and emerging broadcast IP standards Exposure to security concepts / best practices Essential Skills: Strong customer focus Robust and methodical Project Management approach to solving complex situation Ability to operate in a complex environment, taking on multiple concurrent tasks Solid working knowledge of MS Project, Visio, SalesForce.com, JIRA, Slack Owns a project through to its completion. Never gives up Enjoys working as a part of a highly motivated global technology team Excellent written and verbal communication skills (Fluent English) Highly motivated to meet and exceed deadlines and target KPIs Is hardworking, organized, team orientated and be able to work under pressure Grass Valley offers competitive compensation packages in an energizing and supportive work environment.
This job description is intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
Grass Valley is an equal opportunity employer and makes employment decisions without regard to gender, marital status, race, religion, colour, age, disability, sexual orientation or protected veteran status.
