**About us**:We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.As a trusted voice for many of the world's most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.**About SCPA**We help our customers respond to the increased demand for trust and transparency around products, assets, supply chains, and ecosystems, driving the transformation of the assurance industry. Whether certifying products, sharing claims or optimizing and decarbonizing supply chains, DNV helps companies manage risks and realize their long-term strategic goals, improving ESG performance and generating lasting, sustainable results. Drawing on our wide technical and industry expertise, we work with companies worldwide to bridge trust gaps among consumers, producers and suppliers.**About the role**:- Collaborate with Auditors to ensure timely receipt and adherence to standards of reports for the NDIS, enhancing their quality for submission to the Commission.- Manage the review and submission of reports through the appropriate portals and conduct independent assessments as needed.- Foster productive relationships with team members and clients, including NDIS Service Providers, and be proactive in communication, especially in addressing stakeholder concerns.- Meticulously manage task completion to meet deadlines, including the review of report details and payment processes.- Stay informed of the latest legislative, rule, guideline, and policy updates from the NDIS Commission relevant to provider requirements.- Ensure strict compliance with the Technical Review (TR) process, meeting all associated deadlines and maintaining high accuracy and quality standards in all TR-related tasks.- Gain a comprehensive understanding of the TR process to oversee technical aspects of NDIS Audits, ensuring adherence to Governance, JASANZ, and NDIS Commission mandates.- Respond to and effectively resolve significant complaints in a timely manner.- Commit to ongoing professional development and training to meet operational needs.- Manage the Technical Review Inbox, audit status database, payment checks, and oversee the timely management of submissions and payments as per JasAnz and NDIS Commission schedules.- Build strong relationships with both team members and clients, ensuring responsiveness to concerns and proactive follow-up.- Prioritize tasks and pay attention to report details to ensure all deadlines are consistently met.**What we offer**:- Flexible work arrangements for better work-life balance.- Guaranteed Superannuation ( For Australia only).- Generous Paid Leaves (Annual Leave, Compassionate Leave, Parental Leave).- Medical benefits.- Pension and Insurance Policies (Group Life Insurance, Salary Continuance Insurance, Worker's Compensation for all employees, Corporate Business Travel Insurance).- Profit Share.*Benefits may vary based on position, tenure/contract/grade level*DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.**About you**:- Tertiary education is preferred.- Experience working in similar industry (certification, NDIS, etc.) is preferred.- Good understanding or willing to learn the NDIS Practice Standards, Registration Groups, etc. is preferred.- Good hands-on understanding and experience working with Microsoft Office programs (Word, Excel, Outlook, etc.) and systems (e.g., Oracle).- Good at problem solving with the ability to use own initiative quickly and efficiently to respond to urgent scheduling issues.
