**Our Opening and Your Responsibilities**- Develop and implement telemarketing strategies and campaigns to generate leads, increase sales, and meet monthly targets.- Oversee a team of telemarketers, providing guidance, coaching, and training to maximize their performance.- Monitor and evaluate telemarketing calls to ensure quality standards are met and provide feedback to improve performance.- Create and maintain a positive and motivating work environment that encourages team collaboration and individual growth.- Conduct regular sales meetings to review progress, share best practices, and provide training on new products or promotions.- Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.- Collaborate with marketing and sales teams to align telemarketing efforts with overall business objectives and strategies.- Stay updated on industry trends and competitor activities to identify potential business opportunities and adjust strategies accordingly.- Track and report on telemarketing performance and present findings to senior management.- Ensure compliance with relevant laws, regulations, and company policies during telemarketing activities.**What You Need to Succeed**- Proven work experience as a Telemarketing Manager or similar role.- Excellent leadership and management skills with the ability to motivate and inspire a team.- Strong sales and negotiation skills, with a proven track record of achieving targets.- Outstanding communication and interpersonal skills, with the ability to build rapport and establish relationships over the phone.- Results-driven mindset with a focus on exceeding sales goals and driving revenue growth.- Ability to analyze data and generate meaningful insights to enhance telemarketing strategies.- Proficiency in using telemarketing software and CRM systems.- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.- Knowledge of telemarketing laws and regulations.- Ability to adapt and thrive in a fast-paced and dynamic environment.**Required Qualifications**- Bachelor's degree in Business, Marketing, or a related field.- Proven experience in telemarketing, preferably in a managerial role.- Familiarity with sales techniques and strategies.- Proficiency in MS Office suite.- Exceptional problem-solving skills.- Ability to handle objections and difficult situations with professionalism and tact.- Demonstrated ability to work effectively both independently and as part of a team.**Our Offer to You**- Stable employment conditions based on the contract of employment- 13.5 months contractual bonus- Medical care with the dental package- Life insurance**Job Types**: Full-time, Permanent**Salary**: RM6,000.00 - RM12,000.00 per month**Benefits**:- Health insurance- Maternity leave- Opportunities for promotion- Professional developmentSchedule:- Monday to FridaySupplemental pay types:- Performance bonus- Yearly bonus
