Telemarketing Team Lead-Indonesia

As a Telemarketing Team Lead, you will be responsible for managing and leading a team of telemarketers to achieve sales targets and deliver outstanding customer service. Your duties will include:- Supervising and motivating a team of telemarketers to achieve daily, weekly, and monthly sales targets.- Monitoring calls to ensure quality standards and compliance with company policies and regulations.- Providing coaching and training to team members to enhance their sales skills and product knowledge.- Developing and implementing strategies to increase sales and improve team performance.- Conducting performance evaluations and providing feedback to team members.- Collaborating with other departments to ensure smooth operations and customer satisfaction.- Handling escalated customer issues and resolving them in a timely and professional manner.- Keeping abreast of industry trends and best practices to improve team performance and customer satisfaction.**Requirements**:- Bachelor's degree in Business Administration or related field (preferred).- Proven experience as a telemarketer or similar role in a BPO company.- Excellent communication and interpersonal skills.- Strong leadership and team management abilities.- Ability to multitask and work under pressure.- Proficiency in MS Office and CRM software.- Knowledge of sales techniques and strategies.- Flexibility to work in shifts.**Benefits**:- Competitive salary and incentives.- Health insurance and other benefits.- Opportunities for career growth and advancement.- Friendly work environment.Pay: RM1,247.23 - RM4,524.68 per month**Benefits**:- Opportunities for promotion- Professional developmentSchedule:- Monday to FridaySupplemental pay types:- 13th month salaryApplication Question(s):- Are you willing to relocate to Thailand?- do you have 2-3 years management experience as Team Lead.- do you have experience in leading SEA operations in sales and digital marketing?**Education**:- Bachelor's (preferred)**Experience**:- TeleMarketing: 1 year (preferred)**Language**:- Indonesian (preferred)