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Themepark Attractions Assistant

Themepark Attractions Assistant
Company:

Legoland® Malaysia Resort



Job Function:

Customer Service

Details of the offer

Attractions Assistant is responsible for supervising, monitoring and attending to park rides, including boarding and securing passengers, starting rides, and ensuring passengers exit safely. You will exude an infectious passion for delivering world-class memorable experiences.- To acquire park knowledge in order to be able to assist with any guest problems.- Operates rides at the maximum capacity while making sure to do it in the safest way possible.- Records attraction hourly counts and hourly wait times.- Will show great customer service and welcome guests with a warm smile and welcome. Performs H.E.R.S once the park has been entered.- Oversees and pays special attention to all children, not only in a service but also safety point of view. Assists and informs guests on a voluntary or involuntary basis of general-park knowledge throughout the day.- Follows departmental safety and ride procedures at all times.- Helps guests while entering and exiting on/off rides/attractions while assuring guest safety at all times.- Handle guests' enquiries.- Patrols the ride area and sweeps main pathways, landscape areas and queue lines.- Empties and cleans the ride trash bins before becoming full or over-flowing.- Follows departmental, safety and chemical-handling procedures at all times.- Reports any problems, faults, or safety issues to the supervisory team. Is trained in handling hygienic waste using chemicals and equipment provided.- Performs related work as deemed necessary or required.**Requirements**:- SPM Leavers, graduates of high school or other equivalent level of education.- A minimum of 2 years of Theme Park or related customer service experience is preferred.- Experience in interaction/communicating with large groups of guests presenting ride safety spiels.- Ability to speak and read Basic English language is preferred.Pay: RM1,500.00 - RM1,800.00 per month**Benefits**:- Free parking- Health insurance- Maternity leave- Meal provided- Opportunities for promotion- Professional developmentSchedule:- Day shiftSupplemental pay types:- Attendance bonus**Experience**:- Customer service: 1 year (preferred)**Language**:- English (preferred)


Source: Whatjobs_Ppc

Job Function:

Requirements

Themepark Attractions Assistant
Company:

Legoland® Malaysia Resort



Job Function:

Customer Service

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