Tiktok Shop - Shop Tab Operation Strategy (Malaysia, Ecommerce)

About the team The role aims to drive and lead and grow the TikTok Shop Tab Operation. In this role you will be responsible for delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering the best customer experience by providing the best service. Responsibilities- Streamlining and optimizing resource management - Structure the ""package"" (including traffic resource allocation and commercial terms) for key sellers- Optimizing the efficiency of personnel and goods matching in search, feed, various channels and activities of the TikTok Shop platform in order to achieve sustainable growth of GMV. - Improve the basic efficiency of conversion, AOV , Repurchase Rate, seller control of competitive share, etc., and improve profitability;- Through data analysis and market benchmarking, establish the base line of key input matrices (supply classification, demand flow, budget) and output matrices (GMV matching efficiency), develop growth strategies and determine goals for each regular business cycle;- Channels and activities: support the design and development of the positioning and focus matrix of each channel, cooperate with category operations, incubate top sellers and product lists for the channel, establish buyer and seller mentality;- Cooperate with internal teams to carry out activities to achieve new GMV peaks and new Operational Efficiency, and instill platform positioning in seller sales and buyer consumption.- Search and Feed: Collaborate with product and technical teams to improve algorithms, search relevance specific to local context and language, product list searchability, audience tagging, and improve recommendation quality to achieve long-term Return On Investment. Minimum Qualifications- Bachelor's Degree or equivalent practical experience.- 3-5 years experience in eCommerce;- Attention to detail, affinity with numbers, logical and problem solving skills.- Good analysis skills and able to set up an action plan based on data and experience. Preferred Qualifications- Direct experience in eCommerce Industry- Strong connections with brands and big sellers are preferred.- Proficient in Excel and Power Point.