Assist in the development of property learning plan, learning needs analysis, budget that are aligned with the property's goals and strategic plan.- Develop, coordinate, execute, and follow up on all learning and training activities within the property.- Ensure all training programs are aligned with Hard Rock philosophy, are designed to achieve desired results, and are effective.- Ensure all Hard Rock corporate training programs are implemented for all staff, as required.- Maintain property training calendar.- Assist all property departments in developing departmental training plans. Identify performance gaps and work with managers to develop and implement appropriate training to improve performance. Support delivery and follow-up of programs.- Support and develop departmental trainers.- Observe employee performance and give feedback to individuals and/or managers.**REQUIREMENTS**- Degree/diploma in Human Resources or Training and Development, or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position.- Preferably with 2-3 years working experience in training and development, preferably in the hospitality industry. Luxury hotel experience preferred.- Strong knowledge of training methodologies, adult learning principles, and instructional design.- Excellent communication and presentation skills, with the ability to engage and inspire learners.- Organizational and multitasking abilities to handle multiple training projects simultaneously.- Attention to detail and a commitment to delivering high-quality training programs.- Proficiency in using training software, learning management systems, and other relevant tools.- Deep understanding of lifestyle hotels.- Passion for music and knowledge of music trends preferred.- Self-starter with an entrepreneurial spirit and strong organizational skills- Must meet legal requirements for any required licensing.- Ability to travel occasionally.- Ability to work evenings, weekends, and holidays, as needed.**SKILLS**- High energy with effective and influential people skills. Positive attitude and the desire to motivate others.- Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming.- Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.- Strong communication and listening skills and excellent speaking, reading, and writing ability.- Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization.- Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing.- Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.- Fluency in English: additional languages preferred.**Job Types**: Full-time, Permanent**Benefits**:- Meal provided- Opportunities for promotion- Professional developmentSchedule:- Monday to FridayAbility to commute/relocate:- Kota Tinggi: Reliably commute or planning to relocate before starting work (required)
