Contract type:- Permanent- Location:- Selangor- Specialisation:- Reference:- PR/156620- Contact details:- Pamela Pillai- Job published:- January 30, 2024 17:18**OUR CLIENT**- A leading MNC brand in the automotive industry**JOB DESCRIPTION**- Train and monitor personnel knowledge and skill development status through training programs (non-technical) to improve service level efficiency, productivity and operation effectiveness towards achieving and sustaining customer satisfaction.- Improves training effectiveness by participating in the development of new training approaches and techniques; enhancing or updating available learning resources to ensure relevancy and meeting market need.- Perform review of own activity plan and assist in section business plan and strategy review through participating, contributing and providing analysis through Plan-Do-Check-Action (PDCA) activities to maximize performance to achieve section and departmental objectives.- Facilitate feedback to other division department and unit with regards to training needs, training opportunities, and training programs.- Effectively communicate and update relevant information on timely and periodically basis to both management member and team.- Manage project deliverables and resources to be in line with the departmental objectives.- Assist Section Head in overseeing operational activities to run in accordance to target set and align with departmental direction or policy.- Liaise with manager or Section Head to determine training needs and schedule training session.- Support, coach and guide co-worker on current task and activities, planning and execution and other key performance deliverables to attain higher job satisfaction among staff and to achieve section target.- Participate in special assignment or event organized and assigned when necessary.- JOB REQUIREMENT- Degree or diploma (preferably related to Automotive industry; Mechanical Engineering and electrical engineering, or Hospitality).- Minimum 3-4 years of training delivery experience (preferably related to Automotive Industry; hospitality, service or related industry).- Experience managing a training executive- High competence in Microsoft Office (Word, Excel, Power Point) and Project Management.- Effective Training skills with human interaction/psychology skill.- Good analytical skills and critical thinking skills.- Self motivated, able to work under pressure, multitask, fast learner and a self starter.- Possess a valid driving license and travel is required.**TO APPLY**- #LI-JACMY- #countrymalaysia
