Ucc Care Crew - Inbound

Responsibilities- Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner.- To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.- Responsible to ensure customer's satisfaction in form of courteous and prompt service and update customers with accurate information.- Ensure diligent follow up and fulfill promises made to customers.- Establish and maintain good relationships with customers, build better customer experience- Adhere strictly to the contact center standards operating procedures and guidelines.- Any other tasks as assigned by Supervisor.**Job Type**: ContractContract length: 12 months**Salary**: RM1,500.00 - RM1,800.00 per month**Benefits**:- Maternity leaveSchedule:- Fixed shift- Monday to FridaySupplemental pay types:- Commission pay- Overtime pay- Performance bonus**Education**:- STM/STPM (preferred)**Language**:- Mandarin (preferred)- Bahasa (preferred)