Assistant Manager (Coco Steamboat Non-Halal Restaurant)

Responsibilities:
Coordinate daily All Day Dining restaurant operations.
Deliver superior service and maximize customer satisfaction.
Respond efficiently and accurately to customer complaints.
Regularly review product quality and research new vendors.
Organize and supervise shifts.
Appraise staff performance and provide feedback to improve productivity.
Estimate future needs for goods, kitchen utensils and cleaning products.
Ensure compliance with sanitation and safety regulations.
Manage restaurant's good image and suggest ways to improve it.
Control operational costs and identify measures to cut waste.
Train new and current employees on proper customer service practices.
Requirements:
• Proven work experience as a Restaurant Assistant Manager or similar role
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers
• Strong leadership, motivational and people skills