You will be responsible for Technical support for Heubach BU PP in SEAP , based in ATAC Malaysia Specific accountabilities, while not limited to, include: Technical support to Customers, Distributors, Sales and Marketing staff in the form of data and displays required to promote the sale of Heubach PP products. Extensive customer support through direct visits, regionally in Asia Pacific Technical assistance in promoting Heubach products at trade shows, etc. Training of Sales, Marketing and Distributor staff in areas of product performance and application knowledge. Comprehensive support to the manufacturing group to facilitate the achievement of quality. Support for the Research & Development group, where required, to assist the achievement of research objectives. Investigative testing and resolution of customer complaints with reporting mechanisms Maintaining accurate and detailed records of any development work undertaken, in line with standard procedures. Supervision of scale up trials resulting from customer approvals of new product developments. Ensure conformity to Company safety and environmental policy and objectives. Participate in the Industry Co-ordination Teams. Performing market assessments relating to existing and future potential products. Other duties and responsibilities as assigned from time to time. Performing technical market assessments relating to existing and future potential products. What We Are Looking For: University degree or equivalent, preferably in chemistry or associated field of study. Minimum (3) years' experience in pigments, coatings, ink, or plastics industries. Experience in managing a diverse, technically oriented customer base Team player with excellent communication skills, oral and written. Project & product management. Detailed knowledge of color matching and tinting systems Complaint resolution Proven interpersonal skills, tact and diplomacy. Ability to project a professional positive public image and goodwill. Ability to work with sensitive and confidential information. Team player with excellent communication skills, oral and written. Fluency in oral and written English. Oral knowledge of other languages are advantages. We offer: An exciting, versatile and challenging work environment A high degree of flexibility in your activities and tasks Tailored training to support your development needs Powered by JazzHR
ZAikOvVTs2 Coatings, Communication Skills, Interpersonal Skills, Product Management, English, Project Management, Color Matching, Pigments, ink
