Client Support Officer

Job Description:

Petronas is looking for a Client Support Officer to join our team in George Town, Penang. This is a full-time, entry-level position ideal for someone with at least 1 year of experience in customer service or client support.

Responsibilities:1. Provide exceptional support to clients via phone, email, and in-person interactions.2. Assist clients with inquiries, issues, and requests in a timely and professional manner.3. Maintain accurate records of client interactions and transactions.4. Collaborate with other team members to ensure seamless client support.5. Identify opportunities to enhance the client experience and suggest improvements.6. Stay up-to-date on company products, services, and policies to provide accurate information to clients.7. Assist in resolving client complaints and escalating issues as needed.8. Work collaboratively with other departments to meet client needs and achieve company goals.

Requirements:1. Energetic and reliable personality traits.2. Strong time management and teamwork skills.3. Excellent communication and interpersonal abilities.4. Ability to problem-solve and think critically.5. Basic computer skills and proficiency in Microsoft Office.6. Bachelor's degree in a related field is preferred but not required.

Benefits:- Vision insurance- Employee discounts- Free food

Working Environment:At Petronas, we value building strong connections with our clients and treating our colleagues like an extended family. You will be part of a supportive team that values teamwork and collaboration.

Deadline to Apply: May 24, 2024

Equal Opportunity Statement:Petronas is an equal opportunity employer and welcomes applicants from all backgrounds. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

Join us at Petronas and make a positive impact in the lives of our clients while enjoying a supportive work environment and valuable benefits. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.