Crm Support Engineer

Job Description and Responsibilities:

•Preparing release notes and release packages.
•Updating incident-tracking system regularly, informing clients timely, documenting findings and root causes meticulously.
•Maintaining client environments and ensuring they are in sync with actual client environments.
•Be prepared to attend critical and serious issues at extended working hours.
•If necessary, performing operational activities on Dynamics CRM such as defining users, organizations, access & security roles settings.
•Working closely with CRM project teams or other resources for completion of projects, enhancements and/or change requests related to the CRM system.

Educational Qualification: Bachelor's Degree / Master's Degree – Computer Science, Electrical Engineering, Electronics/Telecommunication
Years of Experience: 5 + Years

Required Skills and Experience:
•Experience in MS CRM SDK, C#, ASP.NET, ADO.NET, SQL Server
•Dynamics CRM experience in an enterprise customer with at least 50 users is required
•Minimum 5 years of experience is required
•Minimum 3 years of web based application development experience