Customer Service Consultant

Job highlights:- Office location can be access through public transport- High basic salary up to RM4000- Entitled with allowance + OT claim- Performance incentives**Responsibilities**:- Handle incoming calls from customers promptly and professionally.- Address customer inquiries, concerns, and complaints in a timely and efficient manner.- Sharing and promoting company latest promotional campaign.**Requirements**:- Comfortable and confident speaking in English with customers from diverse backgrounds.- Able to work rotational shift hour- Fresh Degree holders are welcome!- SPM / Diploma holder with customer service experiences are encourage to apply!**Job Types**: Full-time, Permanent**Salary**: RM3,000.00 - RM4,500.00 per month**Benefits**:- Dental insurance- Health insurance- Meal allowance- Professional development- Vision insuranceSchedule:- Rotational shiftSupplemental pay types:- Overtime pay- Performance bonusApplication Question(s):- Are you flexible to work varying shifts, including evenings, nights shift, and weekends, as our contact centre operates on a rotational shift basis.**Education**:- STM/STPM (preferred)**Experience**:- Customer service: 1 year (preferred)