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Customer Service Executive (Ipoh)

Customer Service Executive (Ipoh)
Company:

Nirvana



Job Function:

Customer Service

Details of the offer

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences.- Handling the general sales transactions in accordance with established company policies, guidelines, and procedures, with excellent customer service, including handling sales enquiries, lots reservation and confirmation, complaints, updating of price revisions, lots control, and communication to agents.- Timely and accurate processing of booking sales, confirm sales, verifying PO & entering sales, data entry, sales collection, collection hand-over to Accounts and responsible for bank in daily collection.- Issuance of official receipt for daily cash/ cheque/ credit card payment collections.- As back-up for cashier and assist checking of daily payments received against daily receipt listing for banking.- Handling cancellations, transfer cases, change lot cases, correction to agent number on confirmation to purchase and changes of purchaser's address.- Handling documentation for as need cases and site admin work.- Manage daily activities such as do arrangement for cremation cases and ensure all the information are accurate.- Any other jobs assigned by superior from time to time.**Requirements**:- Able to work on weekends and public holiday. Allowance will be provided.- Applicants must be willing to work in Ipoh Site.- A customer-oriented and professional attitude.- Ability to work well under pressure in a fast-paced environment.- Fresh graduate are welcome to apply.**Additional Information**Career LevelJunior ExecutiveQualificationDiploma, Advanced/Higher/Graduate DiplomaYears of Experience1 yearJob TypeFull-TimeJob SpecializationsServices, Customer Service**Company Overview**Established in 1990, Nirvana Asia Group is a world-class, full-fledged integrated bereavement care provider with over three decades of experience in memorial park operations. We play a vital role in promoting culture, most notably in funeral rites and traditions within the Malaysian Chinese community. We aspire to constantly keep improving, innovating and raising our standards of service as a leader in the industry in Malaysia and Asia as a whole. From the first approved private memorial park in Semenyih, Selangor, Nirvana Asia Group has since expanded to Shah Alam and Klang (Selangor), Penang Island and Bukit Mertajam (Penang), Kulai, Segamat and Tiram (Johor), Kuala Lumpur, Sungai Petani (Kedah), Ipoh (Perak), Melaka, Kota Kinabalu (Sabah) and Sibu (Sarawak). Nirvana Asia Group also currently has international presence in Jakarta and Medan (Indonesia), Ban Bueng (Thailand) and Singapore.???1990??????,??????????????????????????30????,???????,????????????????????????,??????????,???????????????????????????????????????????—???????,??,??????????????:????????????????????????????????????????????????????????????????????????????????????????????????**Additional Company Information**Registration No.911038-PCompany Size501 - 1000 EmployeesAverage Processing Time5 daysIndustryOthersBenefits & OthersDental, Education support, Miscellaneous allowance, Medical, Parking, Vision, Business (e.g. Shirts), Company Trip, Bonus, Annual Increment etc., Regular hours / Saturdays or Shift requiredSpecific LocationTanjung RambutanPay: RM2,400.00 - RM3,000.00 per month


Source: Whatjobs_Ppc

Job Function:

Requirements

Customer Service Executive (Ipoh)
Company:

Nirvana



Job Function:

Customer Service

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