Customer Service Intake 22 February 2024 (Origin

**Job Details**:- To attend/answer inbound calls from customers- Identify customer's concern on products- Services and assist customers to solve the problems by providing the right solution- Responsible to ensure customer's satisfaction in form of courteous and prompt service and update customers with accurate information.- Ensure diligent follow up and fulfill promises made to customers.- Establish and maintain good relationships with customers, build better customer experience- Adhere strictly to the contact center standards operating procedures and guidelines.- Any other tasks as assigned by Supervisor.**Requirement**:- Minimum SPM/STPM/Certificate- Basic computer knowledge (operating computer, MS Office Skills).- Willing to work flexible and shift hours.- Good communication skills in both English & Bahasa Malaysia. Ability to speak in Mandarin language will be an added advantage.- Basic telephone communication skills.Working hours: Monday - Friday (7.30am-5.30pm)Location: Menara Komtar, Penang**Salary**: RM1,800.00 - RM2,000.00 per month