Customer Service Junior Executive (Based In Bukit Jalil)

Job ResponsibilitiesProvide full support to Seniors/Managers in overseeing property management (handing over of keys, defect rectification) and customer relations.Maintain and update the necessary records.Liaise with the respective parties to ensure excellent customer service and enhanced service performance.To attend to residents' complaints and queries and provide assistance when needed.To assist in communication with contractors regarding defects in the unit.RequirementCandidate must possess at least a Diploma/Degree/Professional Certificate in a related field.Prior working experience in Customer Service (Property) is not a must but would be an added advantage.Excellent verbal and written English, Mandarin and Bahasa Melayu.A well-mannered individual that can deal with purchasers and contractors politely and respectfully.Excellent customer service skills to maintain high customer satisfaction.Proactive individual that can work efficiently to meet tight deadlines.