Customer Service Officer

1. Greet customer warmly and ascertain problem or reason for calling2. Process and coordinate sales orders (Invoice/Delivery Order) for Klang Valley4. Picking list report (Klang Valley/Outstation) to Tiong Nam warehouse5. Coordinate with customers and logistics to ensure smooth and timely delivery6. Arrangement of return goods7. Self pick-up order arrangement by customer and sales team8. Assist customer on submission of Halal Certs, Credit Notes & CTCs.9. Arrangement of samples delivery (Delivery Order) to customers10. Issue Purchase Request for stationery and other service related to CS department11. Create & Register New Debtor in GP System.12. Process and coordinate Invoice/Do management for customers13. Retrieve orders and submit E-invoice through B2B system**Salary**: RM1,500.00 - RM2,500.00 per month**Benefits**:- Free parking- Health insurance- Maternity leave- Meal provided- Opportunities for promotion- Parental leaveSchedule:- Day shiftSupplemental pay types:- Attendance bonus- Overtime pay- Performance bonusAbility to commute/relocate:- Port Klang: Reliably commute or planning to relocate before starting work (required)**Education**:- STM/STPM (preferred)**Experience**:- Customer Care Specialist: 1 year (preferred)**Language**:- English (preferred)- Bahasa Malaysia (preferred)Willingness to travel:- 75% (preferred)