Customer Service Representative, Raub Branch My

Operational Function- To transact over-the-counter transactions on cash and non-cash transactions according to advice slips or other negotiable documents- To record all transaction accurately and balance each day's operations- To perform general administrative duties as required by the function- To discharge duties instructed by immediate supervisor to serve business interests of the Bank- Customer Relationship- To attend to customer requests, inquiries, problems and complaints by providing prompt and service to customers, escalate customer's feedback to higher authority for deliberation.- To actively involve in cross product sales activities to ensure optimal customer reach.- Process & Compliance- To maintain confidentiality of information and comply to standard operational procedures (SOPs) and to ensureregulatory requirements are met towards achieving operational excellent- To perform other duties as assigned