Customer Service Specialist

Hello! MEXC is looking for an IT Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for!**Why us?**- Competitive salary+bonuses- Career growth- Various benefits and support from the company- Fully remote position- you can work from anywhere!- Friendly team**Responsibilities**:- Ensure the daily operation of the company's IT system, monitor the status of hardware facilities such as servers and network equipment;- Diagnose, analyze and solve the faults in the IT system;- Ensure the security of IT systems, monitor and update anti-virus software, firewall and other security tools;- Regularly evaluate the performance of IT systems, propose and implement optimization measures;- Record IT system configuration, fault repair process and other related information;**Job Requirements**- Bachelor's degree or above, with background in computer science, information technology or related fields;- Knowledge of networks and operating systems, and familiarity with (specific technologies/systems, e.g. Windows Server, Linux, etc.);- Familiarity with configuration and management of network devices and security tools;- Troubleshooting and problem solving skills with the ability to respond quickly in emergency situations;- Strong organizational coordination and communication skills, conscientious and responsible work attitude, affinity and adaptability- Excellent communication skills and teamwork spirit;**Salary**: RM6,000.00 - RM9,300.00 per month**Language**:- Chinese (required)