Customer Service - Taiwanese

Vacancy: Customer Service - TaiwaneseLocation: Cyberjaya, Malaysia.**Salary**: Basic RM 4500Joining Date: 25th March / 20th May, 2024.Project : Travel AccountShifts: Rotational ShiftHead Counts: 12Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experience**Responsibilities**:- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.- Maintain basic knowledge of client Services.- Prepare complete and accurate work including appropriately notating accounts as required.- Participate in activities designed to improve customer satisfaction and business performance.- Bachelor's Degree or Diploma with 6 months of customer service experience- Courteous with strong customer service orientation- Computer navigation skills and PC Knowledge**Job Types**: Full-time, Permanent**Salary**: RM4,500.00 per monthApplication Question(s):- What nationality are you?- The role is urgent, the joining date are 25th March & 20th May 2024, which of the date can you join?- Are you willing to relocate to Malaysia?- The salary is fixed, the max salary is RM 4500, are you okay with it?