Customer Service Technical

CUSTOMER SERVICE TECHNICAL BAsic: RM2500
Working Hours: 8am-10pm (Rotate Shift)
Job Description:
Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. Handle inbound customers inquiries & request via voice & alternate channel To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. Responsible to ensure customer's satisfaction in form of courteous and prompt service and update customers with accurate information. Ensure diligent follow up and fulfill promises made to customers. Establish and maintain good relationships with customers, build better customer experience.Adhere strictly to the contact center standards operating procedures and guidelines. Any other tasks as assigned by Supervisor. Requirement:
Minimum SPM and above Able to work IMMEDIATELY Able to work in SHIFT Able to speak ENGLISH & MALAY .POTENTIAL TO WORK FROM HOME AFTER 3 MONTH OF SERVICE. | FULLY PAID ON TRAINING.
For Fast Repond -(whatsapp)
Customer Service, Voice, English, Malay, Alternate Channel