Customer Technical Training (Fresh Graduates)

What you'll achieve As an Analyst Customer Technical Training, you will delivering, designing, authoring or editing advanced level e-learning, web-based, blended and classroom curriculum to a variety of audiences.You will:Leverage data to enhance customer experiences and for delivery team to tailor solutions to meet their evolving needs.Analyze trends, patterns, and outliers to identify opportunities for process improvement.Drive automation initiatives to streamline processes and enhance operational efficiencies with AI modernizationIdentify opportunities for cost optimization and resource allocation improvements with AI.Enhance vendor management processes, with a focus on license renewal and contract negotiations through predictive analysis.Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential RequirementsBachelor's Degree in Data Analytics, Data Engineering, Data Science, Computer Science (programming eg. Sharepoint, .net and PowerApps).Productivity and excellent communications skillsCritical thinking and problem-solving?skillsApply analytical skills to evaluate and interpret complex situations and problems using multiple sources of informationDesirable Requirements• Extend capabilities by working closely with senior staff or experts within and outside the internal organization• Regularly interact with colleagues generally up to senior level management