E-Commerce Customer Service - (Inbound) Basic +

**Job description**- Position : Customer Service Executive- Intake Date :1 August 2023- Working Location : Bangsar South (Walking distance from LRT Kerinchi)- Training Location : Bangsar- Working Hours : Monday - Sunday / (2days off - rotate)- Salary : RM2000 + RM 300 (Allowances) + Commissions (Up to RM2k)- Contract : 12 month renew based on performance**REQUIREMENT**:- Required language(s): Bahasa Malaysia, English & Mandarin (For Mandarin Speaker)- Applicants must be willing to work in Bangsar South.- Possible to have own transportation- No work experience required. (Fresh graduates are welcome to apply)- Willing to work in contract.- 15 Full-Time and Contract position(s) available- Applicant with good communication skills is encouraged to apply- Age limit 19 - 35 years old.- Must be able to work on Rotating Shift: Monday-Sunday, 5 days a week, days off day (8 Hours Daily)- Shift: 7am - 4pm / 8am - 5pm / 9am - 6pm / 3pm - 12pm / 4pm - 1am / 5pm - 2am**JOB DESCRIPTION**- To attend / answer incoming calls from customer, identify the problems and assist them to solve the problem by providing the right solution- Follow up with the customer on pending cases- Create report in the system- To do cross selling during handling customer- To call back existing customer related latest promotion and event**For more details, you may contact / drop your resume to HR: 016-905 2088 (Ms Syasya)**Job Type**: ContractContract length: 12 months**Salary**: RM2,300.00 - RM2,700.00 per month**Benefits**:- Health insurance- Opportunities for promotion- Professional developmentSchedule:- Day shift- Night shiftSupplemental pay types:- Commission pay- Overtime pay