Enrolment Executive

Job Highlights On the job training shall be provided
Excellent career growth
Be part of an international school group >310,000 students
Job Description
Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
Required language(s): Mandarin (must be highly fluent), English, Bahasa Malaysia
No work experience required. On-the-Job training will be provided
Must possess own transport and valid driving licence
Preferably Entry Level specialized in Enrolment of Students or equivalent
Energetic and great interpersonal skill
Key Duties:
Increase the enrolment student numbers of the school
Achieve target goals set by line managers
Provide quality customer service to new and existing parents
Promote the school through collaboration with parents and team members
Coordinate school tours for parents and visitors
Liaise with relevant school personnel and departments on child/parent matters
Coordinate parent/community events in order to engage parents in school activities and celebrations
Identify and anticipate the needs and requirements of new or existing parents
Undertake regular surveys of parent views on subjects of relevance. Collate responses for management reports to the line manager
Take part in all school promotional activities, including visiting to other schools and educational institutions
Performance Responsibilities:
General
Drive enrolments of student numbers
Admissions Enrolment
Coordinate school tours for parents and visitors
To support the school through on-campus counseling and school tour, when needed
Parent Relations
Identify and anticipate the needs and requirements of new and existing parents
Maintain open lines of communications with existing parents and ensure that their concerns, complaints and compliments feedback are handled effectively, efficiently and in a timely manner. Liaise with relevant school personnel as required.
Events & Activities
Coordinate parent/community events in order to engage parents in school activities and celebrations.
Support the school?s parent engagement activities.
Other
Ensure the company policies, procedures, and codes of conduct are followed.
Initiate effort and energy beyond the typical workday, as reasonably required.
Perform other duties as requested by direct & dotted reporting line managers/ supervisors.