The opportunity With the continuing and rapid development of tax technology solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the roll-out of e-Invoicing in Malaysia, we are building a team to assist our clients with the implementation and use of GTES in their day-to-day operations. In joining the GTES operations team, you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of EY Tools and services for e-invoicing. Your key responsibilities EY is looking for a Manager/Senior within the Finance and Data team in our Malaysia office to help manage and operate its proprietary e-invoicing solution GTES, which looks to reimagine how our clients can manage their local e-invoicing obligations as required by the Income Tax Act 1967. As part of our new e-invoicing and digital tax business, you will work with our leadership to implement GTES for our clients. As a Manager/Senior within the Finance and Data team, you will be responsible for delivering on the operational aspects of the solution, including compliance with the guidelines/revised guidelines issued by the Inland Revenue Board of Malaysia ("IRBM") from time to time in relation to e-Invoicing. You will also oversee and coordinate operational activities including identification and rectification of errors in erroneous client data for e-invoicing purposes. Our global reach and combination of tax, tech, and client knowledge make us the perfect platform to build your career. Your responsibilities will include: Your role encompasses a broad spectrum of responsibilities related to advisory and operational services, technology integration and compliance management in the field of e-invoicing tax compliances. Provide strategic advice to clients, identify tax areas of impact by understanding business process and financial systems, ensure compliance with relevant regulations and leverage technology solutions to enhance efficiency and accuracy. Work under the direction of the leadership, to drive and deliver all aspects of GTES implementation and operational management. Liaise with key stakeholders to develop and implement GTES specific operational policies and procedures while ensuring they are aligned with the organization's objectives and meet the needs of the solution. Provide support to clients on implementation of e-invoicing projects, assist them in project deployment, manage e-invoice compliance matters using EY Tools and Analytics, and identify transition and operational issues. Maintain regular communication with clients while managing expectations effectively and delivering top-notch service. Work collaboratively with our engagement teams to define operational requirements and ensure alignment with the overall product strategy. Your responsibilities will also include but not limited to: Maintain GTES compliance with internal processes and controls such as Tax Quality, Independence, Tax Technology Approvals Roadmap etc. Manage business side deliverables to ensure deadlines and objectives are met. Produce regular reports on business side performance and/or metrics for reporting to key stakeholders and committees. Support with project management of operational and business tasks for the GTES leadership Develop and maintain relationships with key stakeholders across the business to ensure smooth operations. You will be a member of a critical team who: Provide Finance & Tax Support - ensuring that the processes are working correctly as deployed. Supporting Incident & Problem Management – analysis, investigation, diagnosis, and problem solving to identify, troubleshoot and resolve finance and tax related issues. Service Level Management – support the leadership in delivering GTES services within KPIs, SLAs and contractual obligations. Skills and attributes for success Confidence and maturity to work effectively with senior leaders across the Business Unit and beyond. Excellent communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders. Proven relationship management abilities to work effectively with different stakeholders. Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change. Strong analytical and problem-solving skills, with a data-driven approach to decision making. Strong organization skills, attention to detail, and ability to prioritize effectively Ability to work and team with a multitude of different people from various parts of the Business, Finance, and IT Possess a high energy level, sense of urgency, decisiveness, and an ability to work well under pressure. To qualify for the role you must have A bachelor's degree in Accounting, Finance or related field / ACCA affiliate Completed the designated number of any professional accounting papers ACCA, CPA, MICPA, ICAEW Minimum of three to six years of work experience in a professional services environment or a Multinational (MNC) Company Experience in managing Finance transformation projects. Experience with ERP implementation projects or working closely with ERP systems (SAP, Oracle, Microsoft D365 or other ERPs) Strong knowledge of MS Office applications Experience of working on cross-functional projects, with multiple clients and/or internal stakeholders. Strong project management and communication skills with the ability to articulate and engage with Tax, Finance and IT stakeholders. The ideal candidate should have excellent management and leadership skills, and the ability to work well under pressure. Familiarity or exposure to Agile methodology would be advantageous, but not essential. What we offer As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here's a snapshot of what we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
