Remote Work: NoOverview: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve. Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally. Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.First level sales management directly managing Account Managers, Channel Managers. Attains results within Zebra management policies and practices. Personal objectives typically defined as a "roll-up" of all sales resources reporting to the Sales Manager. Generally considered an excellent coach, helping others attain sales success. Understands own product portfolio extremely well and knows how to win relative to competition; teaches others same. As with all management, embodies One Zebra ahead of personal achievements. The Inside Sales Manager is responsible for scaled revenue generation and sales growth strategy, setting the strategy and operating model for inside sales in alignment with sales leadership. This position requires a leader that has the right skills and background to tackle short- and long-term growth and will have accountability for monthly, quarterly and annual targets. This is an ideal position for a passionate professional and expert in Inside Sales with high EQ who will build this organization into a scalable and consistent model, engaging sales leaders to achieve an aligned go-to-market for maximum coverage, growth and return. Talent who can lead business planning, including participation in quota setting and defining sales and channel strategy; anticipates key account and customer needs and works to define innovative solutions; develops strong relationships with corporate-level executives and industry influencers; leads creation of innovative marketing, service and supply chain approaches for others to utilize.Responsibilities:Lead Zebra Inside Sales organization from the ground up along with developing and executing an organizational strategy that effectively covers customer segments aligned to the go-to-market design.Continuously define and refine the key sales processes that can be consistently operationalized and create a clear execution plan that allows the company to exceed business targets and scale.Collaborate with other sales leaders to develop a comprehensive sales coverage approach that provides the right levels of support to our customers and prospects.Participate in territory planning, account segmentation and allocation to maximize sales resourcesBuild relationships with internal sales team and customer partnerships.Drive and inspect operational processes and compliance with key sales tools to document the sales process, the forecast, lead dispositioning, activities with strong data integrity.Collaborates with the Sales Enablement team to develop a plan to on board new inside talent and continuously refresh the Inside Sales on solutions, industry knowledge, technical skills and sales skills.Accountable to overall performance management and employee development for Inside Sales.Provide hands-on leadership for the day-to-day operations of Inside Sales to execute the charter, achieve key performance indicators while maintaining alignment on the company's longer-term strategic goals. .Knowledge/ExpertiseTechnical Skills - Helps develop Zebra technical solutions; expert in some areasKnowledge of Zebra - Helps create Business/Industry products/services strategy, often crossing multiple businessesSales Skills - Leads teams in development of advanced solution selling concepts and partnership creation; proven sales success onlyManagerial Skills - Full knowledge of all relevant business policies and practices; strong ability to energize and lead othersBusiness Acumen - Conducts root cause analysis and improves long term profitability in a variety of situations; a S.W.O.T. expert; anticipates future customer needsMarket/customer Knowledge - Applies both strategic and tactical understanding of markets to ensure Zebra wins in the marketplaceSolution Complexity/Strategic ThinkingNature of Problems Solved - Solves complex problems which may require unique solutions which are used across geographies, industries, etc.Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, mitigates future riskComplexity of Solutions - Typically high complexity; many with little precedent and often crosses international bordersFreedom to ActLevel of Guidance - Determines and pursues courses of action essential in obtaining desired outcomes.; operates with broad autonomy to make decisions that impact sales effectiveness and will help meet or hinder a business in meeting objectivesTakes Direction From - Business Unit General ManagementCustomer InterfaceRole - Leads formal teams or manages sales personnelLevel of Customer Contact - Highest level of decision makers on largest and most complex systemsMain Level of Interaction - Defines project customer interface and assists teams on largest dealsRequired Knowledge of Customer - Industry direction and customer strategic business plan for futureAccountabilityBusiness and Financial Impact -Manages sales and support resources directly or indirectly; responsible for revenue, margins and departmental expensesRelative Size and Scope - Sustained very high quota and results over multiple years for the business; individual or team managed has a large impact on a Business unitTypes of Projects - Large complex deals or very large volume of moderate dealsStrategic Impact for Zebra -High in near and mid-termQualifications:Bachelors or equivalent experience; advanced degree (e.g., MBA) common8+ years of applicable work experienceHelps develop Zebra technical solutions; expert in some areasLeads teams in development of advanced solution selling concepts and partnership creation; proven sales success onlyFull knowledge of all relevant business policies and practices; strong ability to energize and lead othersTo protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. You can always verify the validity of a job posting or recruiter interaction by contacting us at If you are a victim of identity theft contact your local police department.
