L&D Manager

Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

You take the Leadership for Learning and Development activities in the Store to develop highly performing, knowledgeable people. Ensure all competence development initiatives grow our business and support the sustaining of long- term profitability, always considering the impact on our co-workers, and ultimately leading to customer satisfaction.

• Secure the on boarding process for new-workers is carried out as well as a well-functioning buddy system.
• Support and continuously update the IKEA Basic Job Knowledge booklets.
• Facilitate and coordinate on-boarding program.
• Develop and maintain the store’s yearly training plan and individual schedules, signups and evaluation of Return of Investment.
• Maintain training module database and produce reports as necessary.
• Actively contribute that our co-workers have the right competence level within their job.
• Take the lead in the store to build training programs that are aligned to the need of business as well as adapted to the co-workers way of learning for today and tomorrow needs.
• Support all managers in the store in the learning & development process by being the expert on learn-ing & development of co-workers and managers; pro-actively lead the learning & development process.

Qualifications

3 to 5 years of relevant working experience, retail preferred
Excellent presentation and facilitation skills
Ability to communicate across organisation with effective influencing skills
Understand and buy into company culture and values
Computer literature in MS Office

Additional Information

Please apply by 7 July 2020