Logistics Coordinator

Support the warehouse operations and maintain service programs and logistics service solutions designed to meet the requirements of a specific DHL Supply Chain Customer. - Updates the service performance-reporting mechanisms that provide clear visibility of DHL's performance against the commitment made to the customer. - Assist the warehouse executive in executing day-to-day operational duties to fulfil the key metrics set by the customer. - Assigns work schedules, ensures that team members are trained in warehouse processes and monitors their progress**Job Requirement**:- Managing customer expectations of DHL service improvement and operations development in line with DHL's ability to react to customer needs. - Manage the provision of pro-active Customer Service Management for the nominated customers, ensuring that any service issues, which might impact upon pre-set performance levels, are immediately addressed with the appropriate points within the DSC Network, or external networks, and resolved. - Conduct investigation in the event of discovery of discrepancies in cargo. - Ensure the safety and security of the warehouse premises is maintained by working closely with the Safety & Security Team. - Train and guide the warehouse operation staff and new staff in the areas of discipline, safety and warehouse operations. - Any other responsibilities as required by Management of DSC. - Ability to explain work procedures and safety rules. - Ability to read, understands, and follows directions/ instructions. - Ability to communicate effectively with team members. - Have appropriate eye, hand and foot co-ordination to properly use various equipment and/or tools. - 2 years supervisory experience - Fresh Graduate/ SPMJob Reference: MY02779