Officer, KYC Operations Analyst - Hybrid (C10)At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.We're currently looking for a high caliber professional to join our team as Officer, KYC Due Diligence Analyst 2 - Hybrid (Internal Job Title: Compl Bus Control Analyst 2 - C10) based in KL, Malaysia. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.We empower our employees to manage their financial well-being and help them plan for the future.Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.We have a variety of programs that help employees balance their work and life, including generous paid time off packages.We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.The KYC Due Diligence Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.In this role, you're expected to:Assist Citi on KYC efforts in accordance to the CBSU AML KYC Ops proceduresSubject Matter ExpertPerform KYC reviews and ensure documentation comply with local regulation and Citi standards KYC reviews (Scheduled & Unscheduled Reviews for Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past dueDetermining if the accounts are in scopeClient Identification, Verification and ScreeningInformation such as customer's address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed. These will be validated based on existing information available or through approved third party sites. Based on the results, enhanced due diligence checks will be performed which include negative news and social media checksPartner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviewsEnsure all informationSend the requests to Outreach/RM for accounts where information is required to complete the reviewAny suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptlyEnsure to maintain quality standards (90% and above) for the KYC reviews undertakenEnsure any tech issue/procedural clarifications gets highlighted to managers for further review and guidanceEnsure to get Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during QC reviewsSubmit record for Business Approval once review is complete and respond/correct any discrepancies identified during BA reviewsAs a successful candidate, you'd ideally have the following skills and exposure: 3 to 5 years of relevant experience preferredEducation:Bachelor's degree/University degree or equivalent experience------------------------------------------------------Job Family Group: Compliance and Control------------------------------------------------------Job Family:Business Control------------------------------------------------------Time Type:------------------------------------------------------
