(RN) Our client is a recreation resort business in Msia.**Responsibilities**:1. Operations Management:- Oversee all aspects of the hotel's daily operations, including guest services, housekeeping, front desk, and facilities management.- Ensure efficient and effective service delivery across all departments.2. Guest Satisfaction:- Maintain high levels of guest satisfaction through personalized service, prompt issue resolution, and an overall exceptional experience.3. Event Oversight:- Manage and oversee the execution of events, including weddings and team building activities, ensuring flawless coordination and a memorable guest experience.4. Team Leadership:- Manage and inspire a diverse team, fostering a positive work environment and ensuring staff's continuous growth and development.5. Financial Management:- Develop and manage operational budgets, monitor expenses, and optimize revenue streams.- Implement strategies to improve profitability while maintaining quality standards.6. Sales and Marketing:- Collaborate with the sales and marketing team to develop strategies to atract and retain guests, drive occupancy rates, and maximize revenue.7. Quality Assurance:- Ensure that the hotel maintains high cleanliness, maintenance, and service standards.- Regularly inspect facilities and accommodations to identify areas for improvement.8. Regulatory Compliance:- Ensure the hotel adheres to all relevant regulations, health and safety standards, and licensing requirements.9. Guest Relations:- Interact with guests to gather feedback, address concerns, and implement improvements based on guest insights.10. Vendor and Supplier Management:- Liaise with vendors, suppliers, and service providers to ensure timely delivery of goods and services that meet quality standards.11. Reporting and Analysis:- Provide regular reports on key performance indicators, occupancy rates, financial performance, and guest feedback.**Qualifications**:- Experience: A minimum of 3 years of experience in the hotel industry is required.- Location: Must be willing to be based in Cameron Highlands (accommodation provided).- Management Expertise: Proven experience as a Hotel Manager or in a similar role.- Leadership Skills: Strong leadership and interpersonal skills.- Organizational Skills: Exceptional organizational and multitasking abilities.- Industry Knowledge: In-depth knowledge of the hospitality industry and current trends.- Communication: Excellent communication skills.- Problem-Solving: Problem-solving mindset and the ability to make informed decisions.**Salary**: RM5,000.00 - RM8,000.00 per month**Benefits**:- Opportunities for promotion- Professional developmentSchedule:- Monday to FridaySupplemental pay types:- Performance bonus- Yearly bonus
