Otc(P2P) Customer Service Specialist

Hello! MEXC is looking for an OTC Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for!**Why us?**- Competitive salary + bonuses- Career advancement- Various benefits and support from the company- Friendly team**Responsibilities**:- Resolve customer issues and disputes in a timely and efficient manner, escalating complex cases to the appropriate teams when necessary.- Collaborate with internal teams, including compliance, operations, and technical support, to address customer concerns and improve service quality.- Guide clients through the process of buying, selling, and transferring cryptocurrencies on our platform, offering insights and support as needed.**Job Requirements**:- Fluent in Mandarin and English- Strong business sensitivity and able to master basic business after receiving training. Financial related knowledge and experience required;- Ability to self-manage and work independently in a fast-paced environment with constant changes;- good communication, good expression skills, affinity, hard-working, good pressure-bearing ability;**Salary**: RM4,000.00 - RM8,300.00 per month**Language**:- Chinese (required)