The branch manager is responsible for the efficient operation and administration of a healthcare facility, ensuring high-quality patient care, staff management, and adherence to regulatory guidelines.**Key Responsibilities**:- **Administrative Duties**:- Oversee daily operations of the clinic, including scheduling, patient flow, and resource allocation.- Develop and implement policies and procedures to ensure efficient clinic operation.- Manage clinic finances.- Maintain accurate records and documentation, ensuring compliance with regulatory requirements.- **Staff Management**:- Recruit, train, and supervise clinic staff, including medical assistants, nurse, radiographers and clinic executives.- Conduct performance evaluations and provide feedback to staff members.- Foster a positive work environment and promote teamwork and professional development among staff.- **Patient Care**:- Ensure the delivery of high-quality patient care and exceptional customer service.- Monitor patient satisfaction and address any concerns or complaints promptly.- Implement measures to improve patient access, satisfaction, and outcomes.- **Quality Assurance and Compliance**:- Ensure compliance with all relevant healthcare regulations and accreditation standards.- Monitor clinic operations to identify areas for improvement and implement quality assurance measures.- Coordinate with regulatory agencies and participate in audits and inspections as needed.- **Communication and Collaboration**:- Serve as a liaison between clinic executives, and other healthcare providers.- Facilitate communication and collaboration among interdisciplinary teams to optimize patient care.- Represent the clinic in meetings, committees, and community events as necessary.**Qualifications**:- Bachelor's degree in healthcare administration, business management, or a related field.- Previous experience in healthcare management or administration, preferably in a clinic setting.- Strong leadership and communication skills.- Knowledge of healthcare regulations, compliance standards, and quality improvement principles.- Proficiency in Microsoft Excel.**Salary**: RM1,500.00 - RM6,633.88 per month**Benefits**:- Maternity leave- Parental leave- Professional developmentSupplemental pay types:- Attendance bonus- Overtime pay- Yearly bonusAbility to commute/relocate:- Kuala Berang: Reliably commute or planning to relocate before starting work (required)**Education**:- Diploma/Advanced Diploma (required)**Experience**:- Microsoft Excel: 1 year (required)**Language**:- Bahasa Melayu (required)- English (preferred)License/Certification:- Vehicle Licence (B2 & D) (required)Willingness to travel:- 100% (required)Expected Start Date: 04/01/2024
