Job Description:Key Responsibility (Product)Develop, assess, and manage requirements and roadmap for both products, the SBS modules (PMS, FBS, SRM) and the SHP systems. Oversee platform/application usage, licenses, and maintenance to ensure optimal performance and compliance.Perform configuration and small development tasks within the SBS modules and SHP system, ensuring they align with business needs and requirements.Collaborate closely with implementation vendors and partners, providing guidance and direction throughout the implementation process.Work closely with other Product Owners and Developer team members to successfully deliver business and technology programs according to the established plan.Conduct regular assessments and evaluations of the SBS modules and SHP system to identify areas for improvement, risks, and issues and recommend enhancements or mitigation.Stay up-to-date with industry trends, best practices, and emerging technologies in the fulfillment business, providing insights and recommendations for continuous improvement.Drive user adoption and training initiatives to ensure effective utilization of the SBS modules and SHP systems across the organization.Support operations to investigate and resolve daily bugs/minor issuesKey Responsibility (Project Management)Closely collaborate with involved parties to gather information for analyzing operation pain points and initiating process improvement plans.Draw up the project plans and dependencies, and communicate across the involved parties to align new processes and timeline.Develop workflow diagram, process SOP, documentation and training material for internal and external communication.Monitor feedback and measure the performance of process adjustment.Manage ad-hoc project assignments. Requirements:Minimum Bachelor's Degree in Business Engineering, Business, Supply Chain, Logistics or similar fields. Master's Degree/MBA is a plus. +3 years of technical program/product management experience in a fast-paced environmentExcellent interpersonal skills, energetic and a self-starterExcellent presentation and project management skills are necessaryStrong organizational skills along with the demonstrated ability to manage multiple tasks simultaneously and able to react to shifting priorities to meet business needsEffective communicator (written and verbal). Able to communicate effectively with both business and technical teams.Strong problem-solver and detail-oriented.The ability and positive mindset to 'figure things outDemonstrated analytical and quantitative skillsInfluential ability to convey a recommendation or story with insight & strategic thinkingTeamwork and leadership skillsCustomer-oriented mindset is a plus
