Job DescriptionDescriptionThe Product Manager will be responsible for providing strategic direction, product feature prioritization, product costing, while working closely with customers and sales specialist team for GTM initiatives to drive new sales. Responsibilities The person must not only be knowledgeable of product development and management tools, but also able to put forth fresh perspectives and innovative strategies to drive product portfolios GTM. Responsible for Cross Connect, CPE Management, Field Operations product line strategies including go-to-market strategy, roadmap and executions. To manage and drive product lines budget/revenue target by close collaboration with sales and marketing on the GTM plan, customer acquisitions and pricing strategies. Manage financial targets for the product portfolio, including revenue, profit margins, and growth metrics. Develop and execute strategies to meet or exceed these financial goals Partner network sales specialist team to drive performance metrics for Enterprise Connectivity service line. Partner and collaborate with other division stakeholders Engineering team and Information Services to ensure smooth operations for connectivity. To have in depth understanding of competitive information, technology trend, develop insights and assess potential impacts to develop comprehensive business strategies for product, positioning, packaging and pricing. To collaborate with functional team (internal and external stakeholders) for the executions of product line roadmap, enhancement plan as well as product performance to meet customer requirements. Strong ability to build new product business case by analysing market requirements, technology trend, potential ROI and sales channel to secure resources, capex and opex for new product creation. To drive product related process efficiency and improvement to sales enablement with enhancing Customer Experience in mind. Planning and coordination of service migrations, supported by the Operations, Project Management, and Product Systems Platforms teams. Support initiatives to improve customer experience for users of our products and services Qualifications Bachelor's degree or Diploma in Computer Engineering/IT or related discipline At least 10 years of relevant working experience in the Telco, ICT arena - IT Network industry and involved in Pre-sales or Post-sales of medium to large/complex Infrastructure Familiar and conversant in Telco services – Domestic and Global - MetroEthernet, MPLS, Contact Centre, Conferencing, SD-WAN, NFV, Data Centre hosting. Familiar and conversant in ICT - Routing, Switching, Wireless, Unified Communications, Firewall, and Structured Cabling Network and SI solutioning preferred Ability to perform independently and interface with customers, partners and account team Good knowledge of consulting frameworks and methodologies Excellent presentation/communication skills (written and verbal)
