Project Admin

**Responsibilities**:- Manage incoming and outgoing calls.- Liaise with clients to identify resources, equipment and information that required.- Maintain, manage and update all customer databases in a timely manner.- Maintain updated record of customer interactions, transactions, comments, complaints and distribution clearly.- Respond promptly to customer inquiries. Acknowledge and resolve customer's complaints. Coordinate quality controls to fulfill customer's requirements.- Monitor projects progress and address potential issues.- Prepare documentations relating to every project or site.- Maintain the files and control logs as required by the project.- To manage all outgoing/incoming project documents and keep track of all documents record.- Responsible for daily transactions/administrative tasks to ensure smooth business operations.- Report to HOD from time to time on work tracking/projects progressionMaintain the documents under safe custody without any damage or deterioration with easy traceability.- To assist in maintaining proper system of work procedures prescribed by the company.- To carry out duties which may be assigned to you from time to time as requested by the superior / Directors of the company. To handle Ad hoc jobs assigned by the management.- Working hours, Mon-Fri : 8.30am - 6.30pm**Requirements**:- Computer literate and proficient in Microsoft Office (Excel & Work).- Good oral and written communication abilities.- Strong in customer orientation and teamwork spirits.- Excellent customer service, interpersonal, and communication skills. Strong speaking skills are important.- Maintaining a positive, responsibility, independent, empathetic and professional attitude toward work and customers at all times.- Required language(s): English, Malay (Mandarin in advantageous)- Experience in sales/hardware may be advantageous