Qa/Qc Executive

Ensure the QA/QC system in place are relevant, efficient and effective at all time. - Ensure each product specs and quality standard, printing and packaging material etc requirement. - Review and ensure each in-line and pre-shipment inspection report are clear, complete and compliance with procedures, requirement and expectation from the customers. - Exceptional reporting and further investigation for the non compliance of the reports given. - Factory visitation and meeting to review and understand the production process and QA/QC system. - In-charge personally for the in-line and pre-shipment inspection for the export shipment if needed. - Handle routine in-coming shipment product specs and quality control, laboratory testing and reporting. - Ensure all suppliers product testing reports and certification are available and properly documented. - Ensure QC tools, accessories and materials are in good condition and available and usable all at time. - Routine review and report on competitor product specs and quality standards with laboratory testing and reporting. - Provide product training and technical supports internally and also, for the customers. - Work close with Sales and Purchasing team on the product specs and quality standard development and requirement. - Assist in site visitation, evaluation and readiness plus measurement for quotation by sales personnel. - Ensure the requirement and expectation by the customers are fulfilled by our flooring installers at site. - On completion of each job site, complete the check-list and hand-over procedures to customer with documentation. - After sales services and supports including complaints and claim handlings with site visitation and evaluation. - Assist in the new product sourcing and development as well as new factory.Bachelor's or Equivalent