Remote Web Chat Representative

Job Description:

Kuala Lumpur Kepong Berhad is seeking a Remote Web Chat Representative to join our dynamic team in Malacca City, Melaka, MY. This part-time position is perfect for entry-level professionals looking to gain experience in customer service and support.

Responsibilities:- Engage with customers through web chat to provide assistance and support- Respond to customer inquiries in a timely and professional manner- Resolve customer issues and escalate to appropriate departments when necessary- Provide product information and recommendations to customers- Maintain accurate records of customer interactions

Requirements:- 1 year of experience in customer service or a related field- Resilient and motivated personality traits- Strong communication skills and problem-solving abilities- Creativity in finding solutions to customer issues- Ability to work independently and remotely- Proficient in using web chat platforms and other online tools

Benefits:- Employee discounts on company products- Joining bonus for new employees- Visa sponsorship for eligible candidates

Working Environment:At Kuala Lumpur Kepong Berhad, we nurture an entrepreneurial atmosphere, even within an established organization. We value creativity, innovation, and out-of-the-box thinking. Join our team and be a part of a company that values your unique perspective.

Deadline to Apply: May 28, 2024

Equal Opportunity Statement:Kuala Lumpur Kepong Berhad is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability status. All qualified applicants will receive consideration for employment without regard to any of these factors.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.