Retail Customer Service (Fmcg) Min 2 Years Of Exp

Build sustainable relationship of trust with customer through interactive communications.- Responsible to attend customer in handling complaints, provide solutions and alternatives.- Resolving and updating all customer feedback/product in the outlet to Store Manager & management following up to ensure resolutions.- Assist with product new inquires, refunds and exchange.- Maintain good hygiene, proper grooming and pleasant decorum throughout the day.- Work together with other operational staffs to ensure customers receive efficient and courteous service.Job details- Retail / FMCG Industry (Supermarket)- 6 working days- Various location - KL, Selangor, Malacca- Hostel provided (Free)**Requirements**:- Min 2 years of related working experience in retail industry- Willing to work on weekend & public holiday**Job Types**: Full-time, ContractContract length: 12 monthsPay: RM2,500.00 - RM4,000.00 per month**Benefits**:- Opportunities for promotion- Professional developmentSchedule:- Monday to Friday- Weekend jobsApplication Question(s):- Have you previously worked in the retail industry?**Experience**:- Customer service: 2 years (preferred)**Language**:- Mandarin (preferred)