Revenue & Collection Coordinator

Build reliable, trusty, and long-term relations with assigned customers- Negotiate & motivate customers to carry out their loan's obligations- Provide an up to date information to customers about their current debt and channels of repayment- Follow up with customers who did not fulfill their promises to pay- Establish repayment schedules based on customer's financial situations- Fulfil the KPI's established by Collection managers- Provide high-quality customer service for delinquent clients based on best practicesSkills and knowledge:- Problem-solving and argumentation ability- Excellent communication skills- Negotiation skills to persuade customers to repay the debt- Proven experience as a Collection Specialist or similar role- Customer-oriented and has good customer service skills- Able to work under stress- Good interpersonal skills- Honest, pro-active, customer-oriented and detail-focused- Meticulous and timeliness in meeting deadlines- Team player**Job Type**: Contract**Salary**: RM2,600.00 - RM3,200.00 per month**Benefits**:- Cell phone reimbursement- Flexible schedule- Health insuranceSchedule:- Day shiftSupplemental pay types:- Performance bonusAbility to commute/relocate:- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)