Back to search results Job Description Job Title: Senior Analyst I Date: 2021 Division/Department: Recovery Audit – Retail Location: Reports to: Management Service Line: Recovery Audit – Non-Commissioned Band: 3 – ProfessionalZone: NA Type of position:? Full-time ?Temporary?Part-time ?Other FLSA Status: Hours________ / week?Exempt ?Not applicable?Non-exempt JOB DUTIES & RESPONSIBILITIES: Conducts audits without supervision using client data to identify errors and recover revenueProduces claims Reviews contracts, agreements, paperwork and electronic documents Builds relationships with vendorsProvides senior level input/research on claims challenged by clientAnalyses and assesses problems regarding client's claims procedure and business operations based on appropriate audit concepts.Performs quality control audits behind less experienced auditorsShares best practicesProvides training of less experienced auditors and staffGood understanding and knowledge of AR, AP and procurement functionsProficient with Microsoft Office programs including Excel, Access, and PowerPoint (able to create pivot tables, queries, etc)Adheres to the overall timing and deadline of an audit cycle.Assists in the design of project tools REQUIRED WORK EXPERIENCE: Excellent IT knowledge and working knowledge of Microsoft OfficeMinimum of 2-3+ years' professional business experience in Accounting/Auditing related workMinimum of 2+ years in a client facing environment FUNCTIONAL COMPETENCIES: Domain/Industry Knowledge & Focus Broad understanding of recovery audit conceptsBasic awareness of broader industryWell-developed understanding of commercial recovery productivityDeeper knowledge in specific claim conceptsFamiliar with recovery audit priorities for assigned customers Data Analysis Proactively finds and seeks information from multiple sourcesFinds subtle trends in data and understands impact for client and the business Problem identification & Resolution Takes a systematic and logical approach to problem solving Claim Production & Quality Produces high-quality claims of all levels of complexityParticipates effectively in complex vendor correspondence Begins to develop competency in more complex claim typesUnderstands performance metrics and key metrics for their accountsRecommends changes in audit processes Provides direction, job shadowing and training to less experienced staffShares audit best practices with othersAudits without direct supervisionSupports the development of new audit toolsAble to QA peers doing same audit scope Client & Supplier Management Recommends to upper levels opportunities to expand existing audits BEHAVIORAL COMPETENCIES: THINKINGMaintains a Client Focus Understands client's business, needs and requirementsTakes personal responsibility for client issuesCommunicates with clients and vendors in professional and responsive mannerActs in the best interest of client, vendor, and PRGX RELATINGCommunicates with Impact Communicates in a confident manner and makes a positive impressionEncourages and listens to input from othersInfluences through one well-developed styleCan read the audience and adapt communication to audience needsOpenly and proactively communicates to others SELF-MANAGINGDisplays Emotional Intelligence Remains calm and composed in challenging situationsWorks effectively under pressure and rises to challengeRecovers quickly from setbacks without losing momentumEasily and quickly adapts to changing priorities or situationsAware of the impact of their own emotions and reactions on others, and works at managing their emotions accordinglyConsiders the perspective of others when conflicts arise Organizes & Prioritizes Organizes info & resources to complete tasks & projectsIdentifies order of steps to successfully complete a projectHandles multiple demands and priorities with little directionPrioritizes work according to relative urgency & importanceAdapts plans when circumstances change Takes Initiative Organizes info & resources to complete tasks & projectsIdentifies order of steps to successfully complete a projectHandles multiple demands and priorities with little directionPrioritizes work according to relative urgency & importanceAdapts plans when circumstances change ACHIEVINGDrives for Results Persistent in overcoming challenges with minimal supportCompletes projects with little support or directionStrives to exceed own and team's goalsDemonstrates stamina, energy and focus over extended periods Manages Execution Leverages assigned resources Clarifies responsibilities for individuals on projectsSupports junior level staffCoordinates work efforts with colleaguesRecommends resources needed to complete projects Provides Direction Provides direction to junior level staff on how to complete tasksDefines clear performance standards for assigned tasks/projectsHelps others understand how work supports project goals WORKING CONDITIONS: Employee Assistance Programme
